Claim Specialist- Field Property Inspection

US-ND-Fargo

Job ID : 2024-36589

Type : Regular Full Time

of Openings : 1

Category : Claims and Investigation

Fargo, ND

Overview

Build your career at one of the top companies for professional growth in the U.S.! Khakis optional...

At State Farm we invest in our employees by providing a competitive Total Rewards package :

Potential Starting Salary is $55,029.65 - $79,230.63 annually, $27.31-$39.32 hourly. B ecause work-life-balance is a priority at State Farm, compensation is based on our standard 38 hour : 45 minute work week ! Salary offered is dependent on skills and qualifications, with the high end of the range limited to applicants with significant relevant experience.

You are also eligible for :

• Annual merit increases
• 401(k) contribution
• Paid Time Off (PTO), plus : 5 days of Life Leave to take care of yourself and your family, Paid Volunteer Time, and an Annual Celebration Day to celebrate what's important to you!
• Industry leading Tuition Assistance Programs
• Wellness and mental health programs
• Discounts from hundreds of retailers through our Perks at Work program

And more!

Being good neighbors - helping people, investing in our communities, and making the world a better place - is who we are at State Farm.

It is at the core of how we operate and the reason for our success. Come join a #1 team and do some good!

LI-KF1

Responsibilities

Join our team as a Property Field Inspection Claim Specialist and showcase your expertise in handling accidental and weather-related claims for homeowners, commercial properties, and large losses.

We are looking for an experienced and highly skilled professional to contribute to our dynamic team. You will be the first point of contact to meet with our insureds, explain coverage, estimate damages, and help them through the claims process while providing Remarkable service.

Where you'll work :

This position is located in Fargo, ND and is responsible for servicing these zip codes :

58005 58030 58053 58058 58068 58072 58075 58102 58413 58497 58017 58054 58063 58420 58433 58441 58495 58460 58059 58002 58011 58032 58040 58062 58078 58401 58415 58424 58007 58051 58103 58018 58033 58043 58061 58440 58071 58105 58442 58458 58466 58001 58015 58104 58008 58012 58027 58052 58405 58428 58431 58436 58454 58472 58031 58439 58456 58467 58474 58481 58482 58490 58013 58036 58049 58077 58081 58461 58004 58021 58067 58487 58561 58581 58006 58060 58069 58480 58042 58057 58079 58542 58041 58047 58048 58483 58549

Competitive candidates should reside within or within a reasonable commute from this zip code territory*

Key Responsibilities :

• Conduct on-site inspections and assessments of property damages for both residential and commercial claims
• Collaborate with policyholders, insurance agents, and other involved parties to gather information and resolve claims efficiently
• May occasionally require interacting with parties who express strong emotions or concerns about ongoing inspections or claim resolutions
• Provide exceptional customer service throughout the claims process, addressing inquiries and concerns promptly and professionally
• Gather necessary evidence, document findings, and prepare detailed reports to support the claims handling process
• Investigate and adjust both personal and commercial property claims with exposures up to $500,000
• Evaluate coverage and policy terms to determine the validity of claims and ensure compliance with local regulations
• Negotiate and settle claims within the authorized limits, considering policy provisions, industry standards, and company guidelines
• Although the primary work location is in the field, with a commutable distance from home, there will be opportunities for virtual work to be completed at home.

Additionally, there may be occasions where you will be required to travel to assist in other territories

Hours of operation are continually evaluated and may change based on business need. Successful candidates are able and willing to work flexible schedules and may be asked to work overtime and / or irregular hours.

Candidates may be asked to work outside of their assigned territory as business needs dictate

Qualifications

• Bachelor's degree in a related field is preferred or equivalent work experience
• Experience as a Property Field Inspection Claim Specialist in the insurance industry, specifically in property claims
• Strong knowledge of property insurance policies, coverage and claim handling practices
• Demonstrated knowledge of both residential and commercial building construction
• Familiarity with local regulations and compliance requirements in California
• Excellent communication and interpersonal skills to effectively interact with clients, agents, and other stakeholders
• Proven effective communication skills to handle difficult / emotional conversations with a customer-minded focus
• Proven ability to assess damages, estimate repair costs, and negotiate settlements
• Detail-oriented with strong organizational and analytical skills
• Proficient in using claims management software and other relevant tools

Physical Requirements :

Physical agility to allow for : frequent lifting, carrying and climbing a ladder; ability to navigate roofs at various heights for inspection of both residential and commercial structures;

ability to crawl in tight spaces

A valid driver's license is required

Preferred Skills :

• Experience in handling complex or high-value claims
• Construction background
• Water mitigation inspection
• Xactimate, XactContents

Employees must successfully complete all required training, including applicable licensing exam(s), MVRs and background checks required of various state(s).

Visit State Farm Careers for more information on our benefits , locations , and the hiring process .

State Farm recently implemented new pre-employment assessments. Candidates that have previously taken an assessment may be asked to participate in additional testing.

Please see job description

PI238752888

Last updated : 2024-04-25